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Gekko Internet Services, Inc.

Web FAQ's

  1. How do I upload my web page?
  2. How do I upload with ws_ftp?
  3. How do I upload with Bullet Proof FTP?
  4. Is there an ftp program which comes with Windows95?
  5. How do I upload with Netscape Communicator?
  6. I don't have the Netscape Communicator, can I upload using just the Netscape browser?
  7. How do I upload with FrontPage 98?
  8. How do I upload with Microsoft Word 97?
  9. I found a perl script CGI on the internet, how do I make it work?
  10. How do I change file permissions with ws_ftp or CuteFTP?
  11. FrontPage error "web root is busy"
  12. FrontPage error "NTLM authentication failed"
  13. Other FrontPage problems
  1. How do I upload my web page?
    We recommend using an ftp program - BulletProof FTP or WS-FTP


  2. How do I upload with WS_FTP?
    Start ws_ftp and create a new profile. For "Profile Name" choose something you will remember. For "Host Name" enter the name of your web site, e.g. www.yoursite.com. If you are uploading web pages to you personal web space account use users.abac.com for the hostname. For "User ID" enter your username (shell login), and for "Password" your password. Make sure "Anonymous" is NOT checked. After the connection is established, on the left side you will see the files and directories on your local computer, and on the right side the files and directories on the web server. If there is a directory called 'html' change there. Select the files on the left side and use the "->" button to transfer them. Use ASCII mode for .html files and perl scripts (.pl) and BINARY mode for the pictures (.gif, .jpg, etc.), movies and sounds.


  3. How do I upload with Bullet Proof FTP?
    You need to open "site manager" under the "main" heading. For "Site Name" choose something you will remember, "Site Address" is www.yoursite.com (or users.gekko.net if you're uploading a personal web page), for "Login" and "Password" use your username (shell name) and password. After you add the site, click on "Connect". After the connection is established, on the left side you will see the files and directories on your local computer, and on the right side the files and directories on the web server. If there is a directory called "html" change there. You can drag files between the local and the remote window. Use ASCII mode for .html files and perl scripts (.pl) and BINARY mode for the pictures (.gif, .jpg, etc.), movies and sounds - the buttons for changing the mode are on the right end of the button bar.


  4. Is there an ftp program which comes with Windows95?
    Yes, there is a command-line ftp utility. Go to Start/Run and type:
    ftp www.yoursite.com
    and then hit enter (if you're uploading to your personal web space you would type "ftp users.abac.com"). Enter your username and password when prompted. After you login you can type "dir" to list the contents of the current directory, and "cd directory" to change to another directory. If there is an "html" directory change there. You can use "ascii" and "binary" to switch between text uploads (.html, .pl, etc. files) and binaries (.gif, .jpg, etc). Here is a short example:
    ftp> cd html
    ftp> ascii
    ftp> mput *.html
    ftp> bin
    ftp> mput *.gif *.jpg
    ftp> bye


  5. How do I upload with Netscape Communicator?
    In the "Composer" you need to "Save" your file first (if this is your main page name it index.html). Click on the "Publish" button - for "HTTP or FTP location to publish to" you need to enter:

    • For Virtual web hosting accounts: ftp://www.yoursite.com


    • If you're uploading to your personal web space: ftp://users.gekko.net/~yourusername


    Enter your username and password in the fields below and hit "OK".


  6. I don't have the Netscape Communicator, can I upload using just the Netscape browser?
    Yes, you need to go to:
    ftp://yourusername@www.yoursite.com

    If you are uploading to your personal web site, use "ftp://yourusername@users.gekko.net" instead. You will be asked for your password. To upload a file choose from the menu "File / Upload File".


  7. How do I upload with FrontPage 98?
    FrontPage support is only available for "Senior" web hosting accounts. Start FrontPage, and select "Open an Existing FrontPage Web". Press the "More Webs" button. In the "Select a Web server or disk location" enter the name of your web site: www.yoursite.com, and press the "List Webs" button. In the list box should appear "<Root Web>", double-click on it.


  8. How do I upload with Microsoft Word 97?
    From the "File" menu choose "Save as HTML". For "File Name" enter
    publish-location/file.html

    "Publish location" is the same as for the Netscape Composer (see the composer question)
    Click on "Save" and select that you want to login as "User" with your username and password.


  9. I found a perl script CGI on the internet, how do I make it work?
    First, you need to find out if your web site is hosted on Unix or NT server:

    • If your site is on NT:
      The file should have an extension .pl - that's how the web server will know that it's a perl script. Unfortunately, most of the perl scripts you will find on the Internet are designed for Unix, not for NT, so they might not work.


    • If your site is on Unix:
      Open the file in a text editor - the first line of a perl script should read:
      #!/usr/bin/perl5
      Check if the script requires more files that need to be uploaded as well (e.g. if you see a line 'require "cgi-lib.pl";' you need to upload the file cgi-lib.pl as well). If you don't have a dedicated cgi-bin directory, the file should have an extension .cgi - that's how the server will know that it's executable. If you have a cgi-bin directory (note that you can't just create a directory named cgi-bin, it has to be there already) the files can have any extension (or no extension at all).
      You need to change the permissions on the script to make it executable for "everyone" (see the next question). If the cgi script writes to a file, that file needs to have "write" permissions for everyone.


    Make sure you upload the file in ASCII mode.


  10. How do I change file permissions with ws_ftp or CuteFTP?
    In ws_ftp click on the remote file to highlight it, and then right-click on it. Choose "chmod (UNIX)" from the menu - CGI scripts (.pl, .sh, etc.) need to have "Read" and "Execute" permissions for everyone.
    In CuteFTP click on the remote file to highlight it, and then right-click on it. Choose "Change file attributes" from the menu. For CGI scripts (.pl, .sh, etc.) use "Read All" and "Execute All".


  11. FrontPage error "web root is busy"
    Usually this error occurs when a previous FrontPage session has crashed. Use ftp to connect to your site (see 2, 3 or 4), look for any files with extension .lck and delete them. If this doesn't help, call our support.


  12. FrontPage error "NTLM authentication failed"
    This is a common Microsoft bug. Try to login to your local Windows with the same username and password you're using to upload. If it still persists, check in the dialup networking configuration and check the log on to network option.


  13. Other FrontPage problems
    FrontPage has other various bugs, too many to cover here. You can try contacting Microsoft Tech Support, but they usually blame it on the ISP - their most frequent answer is "have your provider reinstall your FP extensions". To make me happy, you might want to ask them what caused the problem in the first place :) Don't worry, your not alone with your FP problems - try to search DejaNews for "frontpage AND problems", for the last month - the june'98 search returned about 11,000 matches.

    Reinstalling the extensions will fix the problem in most cases but sometimes it requires deleting your whole web site and we might ask you to re-upload everything.



Gekko Internet Services, Inc.
webmaster@gekko.net
1691A Forum Place - West Palm Beach, Florida 33401
Phone: 561-686-3684    Fax: 561-686-4431
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